Rule-based automation or AI?

Not every process needs AI, and forcing it often just adds cost and complexity. This guide answers one practical question: is rule-based automation enough, or do you genuinely need AI?

The goal is never AI for its own sake, but process efficiency. For many tasks, proven rule-based automation is the faster, cheaper, and more reliable choice.

What you'll learn

• The one question that settles most cases: is the rule written down, or in people's heads?
• A four-step framework to decide per process, not per company
• The three situations where you should deliberately NOT use AI
• Why the best answer is often hybrid — rules for compliance, AI for ambiguity