Fluenta One for

Grow your claims network. Stay in control.

Partners register, you decide. Risk-based partner qualification and contract tracking in one place.

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Practical examples

When you need a partner right away, and there’s no time for paperwork

Fluenta One requests the data in advance and keeps track of deadlines, so gaps don’t surface at the moment of assignment.

What Fluenta One gives you

What your partner network needs

Partner onboarding is self-service

Partners receive an invitation, register themselves and keep their own data up to date.

Qualification is based on risk level

Questionnaire, document requests and approval, at a different depth for each partner type.

Contract and performance in one place

Expiry date, notice period and the partner’s track record, all on the same partner record.

Partner profile Ready to contract
[Partner name] Loss Adjusters Ltd. Partner type: loss adjuster · on-site inspection
Registrationcompleted by the partner
Company data Certificate Insurance
QualificationRisk level: medium
✓ Questionnaire✓ Documents✓ Approval
Contract and performanceReview: [date]
On-time delivery
Quality
Complaints
How Fluenta One works

How the process runs

Partner qualifications and contract status are kept in one place, not in separate spreadsheets.

  1. 1

    Onboarding

    The partner receives an invitation and registers on their own.

  2. 2

    Pre-qualification

    A risk-based questionnaire, with verified company data.

  3. 3

    Contract

    With review and expiry dates, and reminders sent in advance.

  4. 4

    Fulfilment

    Confirmation first, then the invoice, tied to the order.

Built-in rule

No confirmed fulfilment, no invoice.

Partners can only upload an invoice against a closed order and confirmed fulfilment. If a certificate expires, the partner receives no new assignments until it is renewed. In urgent cases this can be overridden, and the system logs that exception too.

Order closed
Fulfilment confirmed
Invoice can be uploaded
Expired certificate: no new assignments · urgent overrides are logged
Approval

The approval chain runs in the system too

Part of procurement is initiated by the business units and passes through several approval levels. This chain runs in the same place as everything else.

Purchase request2 / 3 approved
Business unitApproved
ProcurementApproved by the deputy
Outsourcing officerNext
Log: who, when, based on which document

Everyone can see where it stands

The requester too, not just procurement.

If someone is unavailable, the process doesn’t stall

Deputies can be set up in advance, and the approval passes to them.

Every decision leaves a trail

Who approved it, when, and based on which document.

What stays with you

The decision is yours

The system prepares, it doesn’t decide

It requests, checks and flags. Approving partners and signing contracts stays with you.

You can show what happened, even later

Every step is recorded, including who approved it and when. Internal auditors or supervisory reviews can be given separate, read-only access.

Your existing systems stay

It doesn’t replace your ERP or claims system. It sits alongside them and feeds them data.

No-pressure conversation. Concrete answers.

Let's discuss how Fluenta One works, tailored to your own processes.

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FAQ

Frequently Asked Questions

01

Can Fluenta be tailored to specific insurance workflows and business lines?

Absolutely. Fluenta One’s  architecture supports custom workflows, multi-line structures (P&C, Life, Health), and business rule logic aligned with underwriting, claims, or back-office governance.

02

Does Fluenta support services-based procurement, not just goods?

Yes. It’s optimized for managing services such as TPAs, adjusters, legal vendors, repair services, and other claims-related third parties.

03

How is Fluenta One different from other procurement solutions?

Fluenta One is a comprehensive procurement platform tailored to the unique needs of insurance organizations. Unlike generic solutions, it supports complex services procurement workflows, regulatory alignment, and third-party risk management. Whether managing IT service contracts, claims-related vendors, marketing agencies, or consulting engagements, Fluenta One ensures cost control, auditability, and compliance—while giving procurement teams the visibility and automation needed to support a dynamic, risk-sensitive business environment.

04

What existing systems can Fluenta One integrate with?

Fluenta One seamlessly integrates with leading enterprise systems commonly used in the insurance sector, including ERP, vendor management, claims processing, and risk compliance platforms. With robust APIs and pre-configured connectors, Fluenta supports integration with tools like SAP, Oracle, Microsoft Dynamics, Guidewire, Duck Creek, and other insurance-focused systems—ensuring continuity, data integrity, and compliance across your procurement and operational workflows.

05

What security measures does Fluenta One employ to protect data?

Fluenta One employs a multi-layered security architecture that includes encryption of data both at rest and in transit. Our system complies with ISO 27001 and SOC 2 Type II certification requirements. We offer detailed role-based access control for proper segregation of duties and maintain comprehensive audit logs to track all system events. Our infrastructure undergoes regular security testing and assessments to meet the stringent requirements of pharmaceutical regulations.

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